FAQ
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1
What services do you offer?
Yes, we offer services of home shifting, office shifting, car or bike shifting, local or intercity shifting, international shifting, and pet or warehousing shifting.
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2
Are you IBA-approved?
Naturally, as Gati Home Packers and Movers, we are IBA-approved; Of course, we stay on our toes when it comes to our end of service in the packing and moving industry.
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3
How do I get a quote for my move?
Get a quick and transparent quote with us by contacting us either through our website or through our phone. We’ll then take a look at what you need and provide an estimate of what we can do for you, given that range.
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4
How will I get ready for moving?
First, declutter by getting rid of all that doesn't serve you then let go of what you're going to keep, donate, or throw away. There’s also a benefit to creating an inventory list and making sure that all spots are covered.
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5
Do you insure our belongings?
Fear not, we’ve got you covered on insurance shipping your items. As we believe that our customers would want peace of mind, we suggest that our customers go with the insurance.
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6
What experience do your staff have?
We are around 90 strong and trained professionals in our team, who are well versed with packing and moving. We stand on continuous training to keep us up with developments in the standard of the industry.
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7
How do you pack stuff?
We have high-grade packing materials like bubble wrap, sturdy boxes, protective blankets, etc., all to protect your stuff.
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8
Can I track my shipment?
We do offer tracking options to track the progress of your shipment in real, so you can be kept up to date with your move.
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9
What will happen if I do not wish to relocate at that particular moment?
In the event that you are going to require altering your relocation date, we would appreciate it if you inform us as far in advance as you possibly can and we do our best to help people if we have availability.
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10
Are you selling storage solutions?
We do offer secure warehousing storage for your belongings if needed, for short as well as long term.
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11
How do you pack up my stuff?
First, we take our time with your belongings and assess them in detail. We have a trained team that gets here with premium packing material and pack every object within the package keeping it in place so that there will be no breakage of your objects.
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12
When should I book my move?
We suggest you book your move in advance, at least two weeks, especially in peak periods.
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13
Do you have packing supplies or not?
As part of our service, we include all necessary packing supplies so your items are packed with the highest quality packing supplies they can get.
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14
Let’s say my items get damaged during the move.
If something happens during the move, we’ll be there to help you file a claim with us so you get appropriate compensation for the damaged items based on their value.
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15
Can I move my date after it is booked?
We know that plans do change. We’d appreciate you letting us know as far in advance as possible, and we will do what we can to work accordingly.